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MADEM GULF IND BAHRAIN - Customer Survey results for the year 2016 - 100% 5th consecutive year !

by wireworld on 02/20/2017 - 07:27 pm

Tag: Press Releases

Madem Gulf Ind concluded the 2016 customer satisfaction survey with 40 Wire & Cable manufacturing customers in Middle East, Asia and African countries.

Madem Gulf received 29(72%)responses polled in three categories: bad, good and very good, 100% of responses falling into good and very good categories. 

Madem Gulf polled the following services: claim response, quantities shipped X received, documentation, deliveries, quality inspections, performance, and packing.

We have had yet another productive year 2016! We are proud to announce that we have achieved 100% customer satisfaction in this year. This attributes to our quality focused strategy to deliver the best to our customers. Indeed, this has added to our customer database, thereby extending out to new customers in other countries in Africa and Asia. With the implementation of the latest manufacturing technology in terms of new investments in machinery in 2016, Madem Gulf continues to produce quality wooden reels, with the ability to meet customer deadlines and ensure timely deliveries, thereby offering best services throughout the year.” Adel Abdulla Mohamed Janahi - General Manager

Improving our quality and services it’s a daily routine in our process as we are printing our excellence in each single drum produced in a friendly environment way.

It’s grateful to keep our very good score all over these 8 years of MADEM GULF activities.” Cristian Outeiral – Operations Manager